How to access the online event

Step 1. Go to the sign in page: https://www.defenceiq.com/user/login Please use Chrome or Firefox and ensure you are outside any internal systems such as Citrix

Step 2. Click the ‘sign in’ button which is located at the top of the right hand side of the page.

Step 3. Using your email address and Defence iQ password to sign in.

a. Your email address will be the one used to register for the event

b. If this is your first time accessing Defence iQ and you do not have a password select ‘Forgot your password?’ which will trigger a reset email so you can set your first password

c. If you are not receiving password reset emails please contact customer.services@iqpc.co.uk and a password can be manually set for you. 

Step 4. Once logged in you can personalise your account, add a photo and biography, or as much detail as you prefer.

Step 5. Click ‘My Events’ on the menu on the top left to access the event you are attending

Step 6. Here you should see the Combat Support Week  event. Click ‘View’, which will also show ‘Join the Event’ when you mouse over. Click to access the event

Step 7. The landing page for the event is the 'Activity Stream’.

Step 8. Navigate to the Agenda tab just below (looks like a calendar icon) 

Step 9. The Agenda tab will open on the first webinar, with the rest of the webinars appearing as tabs along the top. Select the session to view. Sessions are watched through the agenda, both live and on-demand by selecting ‘Join’ (currently showing 'Upcoming Session' as this is pre-event).

Additional Information
  • You will be able to see all the sessions, some of these might indicate breaks. the presentation sessions will have a ‘Join’ button in green.
  • Click ‘Join’ to start the session 
  • If you join the session ahead of time, it will not have started yet and ask you to wait. The session will start automatically. It may start with the sound Muted, so be ready to unmute.
  • On the right hand side you will see the options to chat with everyone, or message people directly.
  • Please note: The session will load on mute. Please click in the bottom right hand corer of the video/presentation screen to unmute.